You will find here the answers to some of the common questions on our software. If you do not find what you are looking for, you may contact us at support@terrasol.com.

Question 1 : I get trouble when I run Talren after the v5.2.2 update

The update of Talren v5.2.2 needs a Java environement version 8 – 32 bit. Java 6 and 7 are not supported anymore and need be updated. So you could download the following installer : Java 8 update 121.

If this installation doesn’t solve your problem, could you re-install the sofware completely. Please download the installer and if the problem still occurs, contact us or your local agent.

Question 2 : Foxta v3 et Talren v5 : the font size is too small

With a Windows 10 operating system and a high scale update, thank you to contact us at software.terrasol@setec.com.



DISCOVER OUR UPCOMING COURSES

TECHNICAL SUPPORT

These FAQ's are intended to help users quickly resolve day to day problems with our software and all associated drivers.
We have provided useful links for drivers and other embedded programs that our software uses.
However, if these items do not resolve the problem please contact Terrasol or your local agent for support, and provide a description of the software version you installed, the Windows system you use and the detailed problem you encounter.