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I’ve just installed Plaxis software and Terrasol software hardlock doesn’t work anymore. What should I do ?

The hardlock driver provided by Terrasol also works for Plaxis software, but it's not the same with Plaxis hardlock driver (it doesn't work with Terrasol software). You need to reinstall the hardlock driver provided by Terrasol:
  • Download Sentinel_Haspdinst_8.11 (version 8.11 - compatible Windows 10®, Windows 8.1 SP1®, Windows 8®, Windows 7® SP1, 32 bits et 64 bits);
  • Then unzip it and execute the executable file.
If the problem still occurs, contact us or your local agent.

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